kx80's Privacy Policy
Your personal information is safe with us. Learn how kx80 collects, stores, and uses your data.
1. Introduction
kx80 (referred to hereinafter as "we", "our", or "the platform") is a trusted online gaming and betting platform for players in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy will inform you about what types of data we collect, why we collect it, how we use it, and how we keep your information secure.
This Privacy Policy applies to all services, the website (kx80.cam), and applications of kx80. By using our platform, you are considered to have accepted the terms described in this policy. Therefore, please read this document carefully before opening an account.
2. Data Collection
kx80 collects the following types of data. The type of data depends on how you use our services.
2.1 Registration and Identity Information
When opening an account, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- National ID card or passport number (for KYC verification)
2.2 Financial Information
The following information is required to process deposits and withdrawals:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Visa or Mastercard card details (where applicable)
2.3 Automatically Collected Information
When you use our platform, the following information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system
- Time and date of website access
- Pages visited
- Gaming activity and betting history
- Device identifier
3. Data Use
kx80 uses collected data only for legitimate and necessary purposes. Those purposes are described in detail below:
- Account management: Creating, verifying, and maintaining your account.
- Service delivery: Providing gaming services, bonuses, promotional offers, and processing transactions.
- KYC verification: Confirming age and identity, which prevents access by minors.
- Security assurance: Preventing fraud, money laundering, and unauthorized access.
- Communication: Sending important updates, promotions, and customer support messages.
- Service improvement: Analyzing user experience to further improve the platform.
- Legal obligations: Complying with applicable laws and regulations.
- Responsible gaming: Identifying problematic gaming behavior and providing support.
4. Data Storage and Security
kx80 uses industry-standard technology and practices to ensure the security of your data. The key components of our security measures are:
4.1 Technical Security
- SSL encryption: All data transmissions are encrypted via TLS/SSL protocols.
- Data encryption: Stored sensitive data is protected with AES-256 encryption.
- Firewall: Advanced firewalls and intrusion detection systems are active.
- Two-factor authentication: Available for additional security.
4.2 Data Retention Period
Your data will be retained for as long as your account is active or as needed to provide services. Even after an account is closed, some data may be retained for as long as necessary to meet legal obligations, resolve disputes, and enforce agreements.
4.3 Security Breach
If a data security breach occurs for any reason and there is a risk of harm to your rights, we will notify you as soon as possible and take the necessary steps.
5. Sharing Data with Third Parties
kx80 does not sell or rent your personal data. However, data may be shared with trusted partners in specific circumstances:
5.1 Service Providers
Data is shared only as necessary to provide services with payment processors (bKash, Nagad, Rocket, banks), game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others), and technology service providers. These organizations are required to comply with our privacy standards.
5.2 Legal Authorities
Data may be provided in response to court orders, legal processes, or lawful requests from government authorities. This includes:
- Anti-money laundering (AML) investigations
- Fraud investigations
- Court subpoenas or orders
- Regulatory authority inquiries
5.3 Business Restructuring
In the event of a merger, acquisition, or restructuring of kx80's business, user data may be transferred. Users will be notified in advance in such cases.
6. Cookies and Tracking
The kx80 website uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device.
6.1 Types of Cookies
- Essential cookies: Required for maintaining login sessions and core functionality.
- Preference cookies: For remembering your language preferences and settings.
- Analytics cookies: For monitoring website usage (such as which pages are viewed most).
- Functionality cookies: For an enhanced user experience.
6.2 Cookie Control
Cookies can be disabled in your browser settings. However, disabling cookies may cause some important platform features to not work correctly.
7. Your Rights
As a kx80 user, you have the following rights over your own data:
7.1 Right to Access Data
You may request at any time to know what data we have stored about you. We will provide that information to you within 30 business days.
7.2 Right to Correction
If there are any errors or inaccuracies in your data, you may request that they be corrected. Some information can be updated directly in your account settings; for more complex changes, please contact support.
7.3 Right to Deletion
In certain circumstances you may request that your data be deleted. However, this right may be limited in cases of legal obligations, ongoing investigations, or dispute resolution.
7.4 Right to Object to Processing
You may object at any time to your data being used for marketing communications. You can unsubscribe from emails or contact us via live chat.
7.5 Right to Data Portability
You may request your account data in a structured, machine-readable format.
8. Protection of Minors
kx80 is for individuals aged 21 and above only. We do not intentionally collect any data from minors.
Age verification is mandatory during the registration process. If we become aware that a minor is using our platform, their account will be suspended immediately and any collected data will be deleted.
9. Data Transfer
Your data may be processed or stored outside the country from which you are using our services. This occurs when our service providers are located in other countries.
For any international data transfer, kx80 ensures that the receiving organization maintains the protection standards described in this privacy policy and complies with applicable laws. Appropriate safeguards for data transfers, such as contractual clauses or equivalent protections, are put in place.
10. Changes and Updates
kx80 may update this privacy policy from time to time. Reasons for changes may include:
- Changes to laws or regulations
- Addition of new services or technologies
- Improvements to security measures
- Improvements based on user feedback
For significant changes, we will notify you by email or via a notice on the platform. Continued use of the platform after changes have been made will be considered acceptance of the updated policy. The "Last Updated" date at the top of the page always reflects the date of the most recent revision.
11. Contact
If you have any questions, concerns, or requests regarding this privacy policy, you can reach us through any of the following methods:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
We will promptly review your request and take the necessary steps. We generally aim to respond to user requests in a timely manner. For formal requests related to data rights, action will be taken as quickly as possible after identity verification.
For more information about this privacy policy, please also visit our Terms & Conditions and Responsible Gaming pages.